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FAQs

Frequently Asked Questions

What is Trichome Smart Technology?

TST is a proprietary high-barrier film engineered for the storing and transportation of hemp and cannabis flower. TST protects trichomes from over exposure to oxidation and prevents mold/pathogens from contacting pouch’s contents. TST is puncture resistant and our opaque pouches prevent harmful UV light from damaging trichomes.

 

Keep your lab results and investment protected with Trichome Smart Technology. Made in N. America (Canada and USA). See our “How to Package Flower” guide for best practices.

Why should I use Terpene Fresh Pouches compared to what is on the shelves at my retail store?

Turkey bags, pre-cut flat bags and roll-stock bags found in retail stores are not used in professional food packaging applications and should not be used to keep trichomes fresh.

 

These low-grade products have a high permeability rate allowing outside air to exchange with the inside air. This will oxidize flower and degrade any lab potency tests. Not to mention off-gas of fumes can leach onto your products, tainting their quality and value.

 

Terpene Fresh pouches are made in Canada, have no off-gas, no tariffs, and have the lowest permeability to keep your products fresh!

What type of Air-Compressor should I buy for my Terpene Fresh Vacuum Sealer?

Any air-compressor with these minimum specs: 6 cubic feet per minute @90PSI (6 CFM @90PSI).There are many brands of air-compressors; some are louder than others and come with larger storage tanks. Contact your local hardware store or air-compressor dealer near you.

 

Whatever you buy, it must have the minimum spec requirements otherwise the vacuum sealer will not operate properly and voids warranty.

How does a Terpene Fresh Vacuum Sealer save my farm money?

Terpene Fresh Vacuum Sealers save time and money, and will be the only sealer you will buy. Package 100 pouches per hour (1lb pouches) or 60 pouches per hour (10lb Pouches), with one operator. (Assuming product is weighed and loaded into pouches).
Compared to other vacuum sealers at retail stores that package 30 packages in 1 hour, TF Sealers are 3x faster and will lower your labor costs white getting the job done.

Where do I buy Terpene Fresh products?

www.terpenefresh.com or visit one of our amazing dealers.

How can I see a demo?

See a full demo on how to properly load a Terpene Fresh Pouch and how to use the vacuum sealer.

How do I set up my Terpene Fresh Vacuum Sealer.

See operator instructions:

 

  1. Remove from box, set aside spare sealing parts, blue cords and power cord.
  2. Set Up Air Filter by removing the two phillips-head screws from back of filter. Mount filter to metal bracket by using the same two screws and screw tightly into same holes that they were removed.
  3. Power up Air-Compressor (6 cubic feet per minute @ 90 PSI spec. requirements) and set regulator to 110 PSI.
  4. Take ¼” thick blue air tube to connect into back of sealer titled (air). Make sure connection is snug.
  5. Take opposite end of blue tube that has a male adapter and screw into female air-compressor adapter. Take two pliers to tighten. That will activate the snorkel and raise the seal bar.
  6. Plug power cord into the back of the vacuum sealer and turn switch on (lights up when on).
  7. Attach “Work Tray” with the two screws secured to the bottom of the tray. This is ideal for 1lb pouches. Take tray off to use 10lb Pouches.
  8. Set and keep “GAS” dial and “Vacuum Dial” to Zero (0).
  9. Set “Heat” to 4.
  10. Set “Cool” to 10.
  11. Set Foot Pedal to the right or left of the sealer to operator’s preference.
  12. Place zippered pouch on side and tap the bottom to bring product in the pouch close to the zipper. Open zipper at snorkel and insert pouch. Slide forward enough to place pouch on Teflon strip. Avoid sealing the zipper or the tear-notch.
  13. Take both hands and pull top of pouch taught in opposite directions. Step onand keep pressure on the foot pedal. Take foot pedal once desired vacuum is achieved and pouch will be sealed.

How do I change the heat strip on my Terpene Fresh Vacuum Sealer?

TF Sealers are set up to package thousands of pouches before needing a heat seal replacement, but when they do begin show overuse and abuse, click on the link Heat Strip Replacement and follow these simple step x step instructions:

 

  1. Remove Seal Bar.
  2. Peel off old Teflon tape and clean any debris with rubbing alcohol and clean rag. Soap and water works well too.
  3. Loosen two round screws on each end of heating element. Use pliers.
  4. Loosen the tension of the old metal heating element and remove metal heating element, discard.
  5. Take new heating element (make sure length of heating element is the same length as your seal bar) and place round screws back in the same position that were taken off.
  6. Tighten round screws with pliers. (Important to keep heating element screwed tightly to prevent arching of your heating element)- and increasing the life span.
  7. Remove the one-sided adhesive from new Teflon tape and gently place over metal heating element, sticking the Teflon to base of the sealer and over the metal heating element.
  8. Reattach seal bar and tighten bolts at top, but not too tight to prevent the rods.

Do you sell cannabis or hemp?

No. We provide packaging equipment that meet the Best Practices for packaging legal cannabis.

Distributors FAQ

How can I see a demo?

See a full demo on how to properly load a Terpene Fresh Pouch and use a Terpene Fresh Vacuum Sealer. Take me to the video.

What is my minimum order as a distributor?

1,000 total pouches is the minimum order to be a distributor. Pouches can be mixed but total number must reach 1,000. The minimum order to distribute Terpene Fresh Vacuum Sealers is two. Buy two sealers and Terpene Fresh provides a floor unit for free.(floor unit can’t be sold).

Fill out a Credit Application to become eligible to be a Distributor.

Does Terpene Fresh offer Free Shipping to Distributors.

Yes, for orders of 6000 (1lb) pouches and 2000 (10lb) pouches. (1 pallet) No mixing of pouches; all the same color on a pallet. International Shipping available, but is not free.

Does your products come with UPC Codes?

Yes, for the 1lb pouches in quantities of 200 per box, and 10lb pouches in quantities of 100 per box; a UPC Bar Code is not provided on retail boxes of quantities of 25.

Cultivators FAQ

Why should I use Terpene Fresh Pouches compared to what is on the shelves at my retail store?

Turkey bags, pre-cut flat bags and roll-stock bags found in retail stores are not used in professional food packaging applications and should not be used to keep trichomes fresh. These low-grade products have a high permeability rate allowing outside air to exchange with the inside air. This will oxidize flower and degrade any lab potency tests. Not to mention off-gas of fumes can leach onto your products, tainting their quality and value.

 

Terpene Fresh pouches are made in Canada, have no off-gas, no tariffs, and have the lowest permeability to keep your products fresh!

What is Trichome Smart Technology?

Pouches: TST is a proprietary high-barrier film engineered for the storing and transportation of hemp and cannabis flower. TST protects trichomes from over exposure to oxidation and prevents mold/pathogens from contacting pouch’s contents. TST is puncture resistant and our opaque pouches prevent harmful UV light from damaging trichomes. Keep your lab results and investment protected with Trichome Smart Technology. Made in N. America (Canada). . See our “How to Package Cannabis Guide” guide for best practices.

 

Vacuum Sealer: TST includes utilizing a Terpene Fresh Vacuum Sealer to hermetically seal the pouch with a ¼” thick seal to achieve smell proof status (with the option of an air-gas flush).

Where do I buy Terpene Fresh products?

You can purchase direct through us or visit one of our amazing dealers.

 

Find a dealer close to you.

How does a Terpene Fresh Vacuum Sealer save my farm money?

Terpene Fresh Vacuum Sealers save time and money, and will be the only sealer you will buy. Package 100 pouches per hour (1lb pouches) or 60 pouches per hour (10lb Pouches), with one operator. (Assuming product is weighed and loaded into pouches). Compared to other vacuum sealers at retail stores that package 30 packages in 1 hour, TF Sealers are 3x faster and will lower your labor costs white getting the job done.

Upon entering this website the visitor agrees to the website's policy, terms and conditions; and acknowledges Terpene Fresh is a packaging supplier and does not sell cannabis products, or products containing any types of cannabis.